UltauraUltaura
UltauraUltaura

Accessibility Statement

Ultaura is built for older adults and caregivers. We design for clarity, comfort, and ease of use on any phone.

Last updated: February 5, 2026

Plain-English Summary

  • Ultaura works on any phone, including landlines.
  • We offer voice options, speech rate controls, and hearing or cognitive support modes.
  • Caregivers can adjust settings from a clear, accessible dashboard.
  • You can contact us at support@ultaura.com with feedback or accessibility requests.
  • Accessibility is an ongoing effort and we update the experience based on feedback.

This summary is a quick overview; details are below.

Our Commitment

We aim to make companionship accessible to seniors and peace of mind accessible to families. That means removing barriers to communication, prioritizing calm and clarity, and making the product understandable at a glance. We use accessibility best practices and reference WCAG 2.1 AA guidelines when designing and improving features.

Scope of This Statement

This statement covers the experiences we provide across:

  • Outbound and inbound phone calls.
  • Caregiver dashboard experiences on desktop and mobile.
  • Notifications and email summaries sent by Ultaura.
  • Support and feedback channels.

Phone Accessibility

  • Works on landlines, flip phones, and smartphones.
  • No smartphone app or data plan required to use Ultaura.
  • Multiple voice options with clear pronunciation and natural pacing.
  • Hearing modes to adjust clarity and pacing for easier listening.
  • Cognitive support modes to simplify language and repeat important details.
  • Quiet hours and call schedules that respect routines and caregiver preferences.

Hearing & Cognitive Support

Ultaura includes optional modes that make conversations easier to follow and remember.

  • Hearing mode options include Normal, Enhanced Clarity, and Slow Pace.
  • Cognitive mode options include Normal, Supportive, and High Support.
  • Families can enable or disable these modes per line based on the individual's needs.

Voice & Conversation Settings

Caregivers can tailor how the voice sounds and how information is delivered.

  • Voice options include Ara (warm), Rex (clear), Sal (relaxed), Eve (bright), and Leo (calm).
  • Speech rate can be fine-tuned from slower to faster pacing.
  • Context windows limit how much prior context is referenced in a call.
  • Reminders can be repeated or clarified during calls if needed.
  • Quiet hours, vacation pauses, and schedule changes are available to respect daily routines.

These settings apply to each line individually. They do not change phone volume, which is controlled by the device or carrier.

Dashboard Accessibility

Our dashboard is designed with clear labels, readable text, and keyboard navigation in mind. We focus on low-friction setup so caregivers can make changes quickly without a learning curve.

  • Logical page structure with consistent headings.
  • Readable typography and spacing for quick scanning.
  • Form fields with clear labels and error messaging.
  • Mobile-friendly layouts for tablet and phone use.

Feedback Process

We welcome feedback on accessibility barriers or improvement ideas. Email support@ultaura.com with details such as the device, browser (if using the dashboard), and the part of the experience that was difficult.

You can also reach us by mail at Ultaura, 725 Joralemon St Unit 127, Belleville, NJ 07109.

We review every report and prioritize changes that increase clarity, reduce confusion, or improve comfort for seniors and caregivers.

Ongoing Improvement

Accessibility is an ongoing effort. We regularly review feedback, revisit language choices, and refine call and dashboard experiences to keep Ultaura calm, clear, and inclusive.

If you need help adjusting settings or understanding a feature, we're here to help and can guide you through accessibility options step-by-step.